BOOKED. From enquiry to chair
A hands-on, one-day conversion intensive for treatment coordinators, practice managers and front-desk staff. Learn how to turn more enquiries into booked appointments through first impressions, commercial front of house, diary management and smarter follow-up.
View the agenda
- Welcome and registration, collect your BOOKED. Workbook
- Session 1 with Samantha Noles: commercial front of house and the diary
- Session 2 with Gemma Seddon: patient experience and first impressions
- Lunch and networking
- Session 3 with Saba Arif: systems, follow-up and CRM
- Conversion Lab: all three speakers work through one real scenario
- Your BOOKED. Playbook action plan, then panel Q&A