It's 7.45am and your phone lights up. Your nurse for the morning session is unwell. What you do in the next 30 minutes decides whether you keep your appointments or start ringing patients to cancel.
First 10 minutes: assess the impact
- Which clinicians and sessions are affected?
- Can any treatments go ahead safely with the team you have?
- Which appointments are urgent or hardest to rebook?
Next 20 minutes: find cover
- Ask part-time team members whether they can pick up extra hours.
- Check whether a nurse can move from a lighter session.
- Post an emergency shift to local locum dental nurses.
TwothMatch tipWith TwothMatch you can post an emergency shift in minutes. It's sent straight to available, verified dental nurses near your practice, and you can confirm cover in the same chat.
If you can't find cover
Prioritise urgent and pain patients, contact others early with clear options to rebook and keep a note of what happened. Patients are far more understanding when they hear from you early.
Prevent the next scramble
Keep an up-to-date list of trusted locums, set up your practice profile for emergency cover before you need it and review your rota for single points of failure.
For dental practices
Fill your next vacancy faster
Post a role or emergency shift and match with verified dental professionals near your practice.